UKG Recruitment Hiring Manager Guide

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The article explains how to manage applicant profiles and job applications in a recruitment system. It details the differences between the Applicant and Job Application screens, how to update hiring stages, review application materials, and communicate with applicants, emphasizing that hiring stage updates should be made in the Job Application screen.

1. Job Applicant Screen

2. View Job Application

3. View Applicant


1. Job Applicant Screen

  • Log in to the system and go to Team > Recruitment > Candidates > Job Applications. From here you can review the applicant’s profile, review the job questionnaire, if applicable, and update the job application status. 

Please note: All hiring stages should be updated in the view job application screen (not in the view applicant screen).

  1. View Job Application: Review the resume and cover letter that the applicant submitted for this job. This is also where you will update the job application hiring stages.
  2. View Applicant: View all of the responses the applicant submitted, review the resume, and send emails directly from the system. 

Please note: If applicable, ensure you review the question asking if the employee has worked for your company before. If the answer is yes and you would like to offer the employee the job, the Job Application hiring stage status (previous icon) will need to be updated to Re-Hired, not Hired.

  1. View Job Requisition: View the job requisition the applicant applied to.
  2. View Applicant Questionnaire: If there was a questionnaire for the job requisition, you would view the applicant’s responses here
  3. View Text Resume: View a text preview of the applicant’s uploaded resume document
  4. Delete Job Application: This is where you remove an application from a specific job requisition without deleting the applicant entirely. Eg: The applicant has applied to multiple requisitions, and you want to remove them from a specific job requisition.
  5. Job Title: Specifies which job the employee applied for. 

Please note: if there is an applicant who has applied to both your job and another job, you will see both applications. This is so you can see if the applicant has already had a request for hire submitted.


2. View Job Application

  • Within the Job Application, you can update the hiring stages of the applicant for this job.

  • The Hiring Stages Change History will show you the dates at which you have changed the hiring stage for the applicant. If you need to revert to a previous stage, select the Revert to the Previous Stage button to the right of the screen.


3. View Applicant

  • Here you can view the applicant’s profiles and review their responses to the applicant profile questions. There are several tabs you can review.

  • From the Communications tab, you email applicants directly from the system and, if applicable, use email templates. If using templates, please ensure you review the email message and update any necessary information. A history will show the emails that have been sent to the applicant directly from the system.